**Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using SRMKart (“the Service”) operated by [SRMKart Organization] (“us”, “we”, or “our”). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, please discontinue use of the Service._

1. General Provisions

1.1 Service Overview
SRMKart provides on-campus services tailored to students, including but not limited to: delivery of food, academic resources, and listing of student accommodations. The purpose of SRMKart is to facilitate convenience in a way that aligns with the unique needs of people in and around Potheri.

1.2 Agreement to Terms
These Terms and Conditions constitute a legally binding agreement between you and SRMKart regarding your access to and use of our Service. By accessing or using the Service, you agree to abide by and be bound by these Terms.

2. Account Responsibilities

2.1 Account Security
You are solely responsible for all actions taken using your account. SRMKart shall not be liable for any losses incurred due to unauthorized use of your account.

3. Service Limitations and External Factors

3.1 Unforeseeable Delays
While we strive to deliver all orders promptly, circumstances outside of our control—such as weather conditions (e.g., rain, storms), high demand, or transportation disruptions—may cause delays. By using our Service, you acknowledge that SRMKart is not liable for delays caused by such circumstances. Refunds will not be provided for delayed deliveries resulting from external factors.

3.2 Liability Waiver for Delivery Delays
In the event of delivery delays due to external factors, we will make reasonable efforts to expedite your order. However, no issue or claim related to these delays shall be eligible for legal action against SRMKart or any affiliated individuals.

4. Refunds and Cancellations

4.1 No Refund Policy
All sales are considered final once the order is processed. Due to the nature of our Service, refunds or cancellations are not permitted once an order has been confirmed, except under specific circumstances deemed appropriate by SRMKart.

4.2 Exceptional Circumstances
In rare cases where a refund or redelivery is considered necessary due to an error on SRMKart’s part, it will be processed solely at the discretion of SRMKart.

5. User Conduct

5.1 Respectful Communication
We encourage a respectful environment for both customers and SRMKart staff, who are primarily students balancing academic responsibilities with providing the Service. Abusive language, unreasonable demands, or inappropriate conduct may result in restrictions on your use of SRMKart.

5.2 Compliance with Local Laws
You agree to comply with all applicable laws and regulations regarding your use of our Service, including but not limited to any applicable consumer protection laws.

6. Intellectual Property Rights

6.1 Ownership and Use of Content
All content on SRMKart, including but not limited to text, images, logos, and other media, is protected by intellectual property laws and is the exclusive property of SRMKart. Users are not permitted to reproduce, modify, distribute, or otherwise use our content without explicit permission from SRMKart.

6.2 User-Generated Content
By submitting any content (e.g., reviews, feedback) on our Service, you grant SRMKart a non-exclusive, royalty-free, worldwide, and perpetual license to use, display, and modify said content.

7. Limitation of Liability and Disclaimer

7.1 Disclaimer of Warranties
SRMKart provides the Service on an “as-is” and “as-available” basis. We make no guarantees or warranties of any kind, whether express or implied, regarding the operation of our Service, including but not limited to fitness for a particular purpose, accuracy, or non-infringement.

7.2 Limitation of Liability
In no event shall SRMKart, its affiliates, partners, employees, or agents be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of or inability to use the Service, even if SRMKart has been advised of the possibility of such damages.

7.3 No Legal Action for Delay-Related Issues
By using SRMKart, you agree that any delays caused by factors beyond our control, including weather or logistical challenges, shall not be grounds for legal action or claims against SRMKart.

8. Amendments to Terms and Conditions

8.1 Right to Amend
SRMKart reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting the updated Terms on the Service. Continued use of the Service after such modifications constitutes acceptance of the revised Terms.

By continuing to use SRMKart, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety. We appreciate your understanding and support as we strive to provide valuable services to our community.